ChatShape is an AI-powered platform that enables businesses to create customized chatbots for their websites, which can instantly answer customer queries, collect leads, and increase conversions. The chatbot uses the text from the user’s website to train itself, and can be embedded on the website to enhance customer service and engagement. With features like customizable branding, lead collection, and analytics, ChatShape aims to revolutionize customer support and improve user experience.
Top 5 Features:
– Custom AI Chatbot: It allows users to create a customized AI chatbot for their website using the text from their web pages
– Lead Collection: The platform enables businesses to collect leads and emails from visitors, providing an option for an email input form in the chat window
– Analytics: Users can view and export chatbot analytics and records of customer interactions, providing valuable insights into customer behavior
– High Customizability: ChatShape allows users to customize the branding, color, and tone of their chatbot to match their business, as well as update how the bot responds to customer requests
– 24/7 Customer Support: The AI-powered chatbot can answer customer queries instantly at any time, enhancing customer experience and saving businesses hundreds of hours
Top 5 Use Cases:
– Customer Support: Businesses can use ChatShape’s AI chatbot to instantly answer customer queries 24/7, improving customer service and saving significant time
– Lead Generation: The platform enables businesses to collect leads and emails from visitors during their interactions with the chatbot, which could help in marketing and sales efforts
– Increasing Conversions: By providing instant responses and personalized assistance, the chatbot can enhance user experience and help convert more website visitors into customers
– Brand Customization: Businesses can customize the branding, color, and tone of the chatbot to match their business, creating a consistent and engaging user experience
– Data Analysis: Users can view and export chatbot analytics, gaining insights into customer behavior and interactions, which can inform business strategies and decision-making
