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Mendable AI

Automate customer service, build chat apps with security.
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14389

What is Mendable AI?

Mendable AI is a platform designed to assist businesses in providing quick and accurate answers to customer and employee questions without human intervention. The platform trains a secure AI on a company’s technical resources, enabling it to respond to product, service, or internal process inquiries. This reduces the burden on support teams and accelerates the resolution of issues. Various top companies trust Mendable AI and offers enterprise-grade security features, including SOC 2 Type II certification, single sign-on (SSO), role-based access control (RBAC), and secure data connectors. It also supports bringing your key (BYOK) or custom model to ensure compliance. The platform offers continuous training options, allowing users to correct the AI’s responses and improve its performance over time.

 


 

⚡Top 5 Mendable AI Features:

  1. Just in time answers for Sales and Support: Train a secure AI on your technical resources that answers customer and employee questions so your team doesn’t have to.
  2. Trusted by top companies: Mendable AI is trusted by various organizations across industries.
  3. Enterprise-grade security: The tool offers robust security measures such as SOC 2 Type II certification, SSO support, RBAC, secure data connectors, and rate limiting.
  4. Customizable model: Customize base model properties, training through answer correction, and custom prompt edits to tailor the model to your needs.
  5. Deployment flexibility: Mendable AI can be deployed internally, externally, or both, allowing you to choose the best deployment strategy for your organization.

 


 

⚡Top 5 Mendable AI Use Cases:

  1. Customer support: Handle customer inquiries, reducing the load on human agents and improving response times.
  2. Employee assistance: Employees can get quick help with common questions, freeing up time for more complex tasks.
  3. Product documentation: Get quick and accurate answers to frequently asked questions about products or services.
  4. Data analysis: Mendable can be integrated with self-serve analytics tools like Zenlytics to analyze and interpret large datasets.
  5. AI integration: Integrate this tool with other AI systems, such as Llama Index and Spectrocloud, to enhance its capabilities.
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