AI-Duh is a Chrome extension developed by HostAway that leverages AI technology to generate responses for guest inquiries. It draws on three sources of information: property-specific knowledge documents, guest data, and previous chat history, to create accurate and contextually relevant answers. The AI-generated responses have a quality score of 4 (good) or 5 (great) in 88.2% of the cases, requiring minimal editing or none at all. The tool is designed to save time and effort in guest communication, particularly for property managers and hospitality businesses. During the beta phase, the pricing is estimated to be around $95/month/listing, but beta users receive a 14-day free trial and a lifetime price lock of $49/month/listing (up to 300 queries/month/listing). The developers plan to expand the platform beyond HostAway and provide updates in the first quarter of 2023.
⚡Top 5 AI Duh Features:
- Property-specific knowledge document: Up to 800 words of detailed information about the property.
- Guest data: Reservation details and guest preferences.
- Previous chat history: Ensures continuity of the conversation.
- OpenAI GPT3 Davinci-003 and GPT NeoX 20B: Advanced AI models for generating high-quality responses.
- Quality responses: 88.2% of AI-generated responses scored 4 (good) or 5 (great) in quality tests.
⚡Top 5 AI Duh Use Cases:
- Time-saving: Reduces writing efforts by 98%, allowing hosts to focus on other tasks.
- Personalization: Tailors responses based on guest data and chat history.
- Efficiency: Quickly answers guest inquiries with minimal editing needed.
- Continuity: Maintains conversation flow by considering previous chat history.
- Versatile: Can be used across different platforms and browsers.
